FINANCIAL SERVICES
A helpful voice for everyday questions.
Guide customers through service information, eligibility questions and the next steps to reach your team.
Build this use caseTHE VOICE OF YOUR BUSINESS01 — A NEW WAY TO CONNECT
A better conversation
starts here.
AI voice agents that speak your customers’ language.
Built around your knowledge. Ready for your next conversation.
Good conversations open doors.Give your team the tools to keep them going.
Hear Longa in action ONE PLATFORM. EVERY CONVERSATION.
Multilingual by design
Your business knowledge
Your conversation flows
Your team in control
MEET YOUR NEXT VOICESounds like
Sounds like
a conversation.
A voice is more than a setting. Find the tone that feels right for your business. Start with three Swahili samples, then explore language and voice choices in your workspace.
A warm welcomeSwahili · AI-generated voice sample
0:06Read the sample transcript
Habari! Karibu Longa. Ninaweza kukusaidia kupata taarifa za huduma zetu. Ungependa kuanza na nini?
Hello! Welcome to Longa. I can help you find information about our services. What would you like to start with?
Swahili is a starting point. Your customers are everywhere.Build a multilingual agent
BUILT AROUND YOUR BUSINESSDifferent needs.
Different needs.
The same human connection.
From the first question to the next step, shape conversations around the people you serve. Explore a few ways to start.
TELECOM & UTILITIES
Keep your customers connected.
Help callers navigate plans, understand services and find the right support path in their preferred language.
Build this use caseTRAVEL & PUBLIC SERVICES
Make information easier to access.
Welcome visitors, explain processes and answer common questions with knowledge your team controls.
Build this use caseExample use cases, ready to adapt to your organization.
FROM FIRST IDEA TO EVERYDAY OPERATIONSYour agents.
Your agents.
Your team at the controls.
Build, test and improve in one workspace. Bring your knowledge, define the conversation and keep a clear view of what happens next.
01 / YOUR WORKFLOW
Your knowledge. Your conversation.
Give your agent a purpose, connect your knowledge base and shape the steps it should follow.
Explore LongalongaProduct illustration
Conversation flow
Customer service agent
01Welcome the caller
02Understand the request
03Find the right information
Confirm the next step
THOUGHTFUL CONVERSATIONS, BY DESIGNThe details make
The details make
all the difference.
A voice that fits
Choose a voice and language for each agent. Preview the sound, then refine it for your audience.
Knowledge with purpose
Connect the information and skills your agent needs. Guide the conversation with clear, reusable flows.
People stay in the loop
Set handoff instructions, review conversations and give your team the access they need to support customers.
CONNECTED TO THE WAY YOU WORKOne conversation.
One conversation.
More possibilities.
Bring voice into your customer experience, from phone enquiries to coordinated campaigns and connected business tools.
Phone calls
Configure inbound and outbound voice with supported telephony providers.
Agent preview
Test a conversation in your workspace before connecting it to customers.
Campaigns
Organize contacts, schedules and call workflows for your outreach.
APIs & integrations
Connect business tools and control access with roles and API keys.
A PACKAGE THAT FITS YOUR OPERATIONStart with a conversation.
Start with a conversation.
Grow with a clear plan.
Per-minute usage. Monthly invoices. Agreed credit limits.
Configure the package that works for your business.
Client-specific packages
Per-minute usage tracking
Monthly invoicing
Credit limits and payment options
Rates, available numbers and carrier charges depend on your country and provider setup.
A FEW THINGS YOU MIGHT BE WONDERING
Let’s talk details.
Is Longa only for Swahili?
No. Longa is built for multilingual conversations. You can choose an agent’s language and voice independently, including English, Swahili and other supported languages. Available voices and language quality vary by provider; test the combination that works for your customers.
Can I use my existing business phone number?
That depends on your country, carrier and number type. Your team can configure supported telephony providers and number routing in Longa. Confirm forwarding, SIP or number availability with your provider before planning a launch.
Can my team manage agents without changing code?
Yes. Your team can configure agents, knowledge bases, skills and conversation flows in the dashboard, then review call activity and outcomes. Access is controlled through tenant roles and permissions.
How does pricing work?
Longa supports per-minute billing, client-specific packages, monthly invoices and credit limits. Rates and provider charges depend on your setup. Agree your package and telephony costs before activating customer traffic.
Is the voice demo a live phone call?
The samples on this page are prerecorded AI-generated audio. Playing them does not place a phone call or collect your phone number. Create a workspace to configure and test your own agent.
Give your business
a voice of its own.
Build the conversation you want your customers to have.